Gaming is for fun — not stress. cg99 believes every player deserves a safe and healthy gaming experience. Learn how to keep yourself protected.
Responsible gaming means enjoying gaming as a form of entertainment — not as a way to solve life's problems. cg99 believes every player should be in full control of their time and money while they play.
Gaming becomes a problem when it starts to negatively impact your daily life, relationships, or financial wellbeing. At cg99, we want you to always play within your limits and enjoy the experience. That's why we offer a full suite of safety tools and support services to help you maintain healthy gaming habits.
Remember — winning is never guaranteed in gaming. Never play with money you can't afford to lose. Set an entertainment budget and stick to it.
The three core pillars of responsible gaming are: Awareness — staying aware of your own gaming behavior; Control — setting your own limits on time and money; and Support — and the courage to seek help when you need it. cg99 is by your side on all three fronts.
Problem gaming doesn't always happen overnight. Habits shift gradually. If you notice the following signs in yourself, it's time to take them seriously.
If two or more of the signs above apply to you, use cg99's protection tools today or reach out to our support team. Asking for help isn't weakness — it takes real courage.
Cg99 has developed a range of effective tools to help keep every member safe. These tools can be easily activated from your account settings and are completely free to use.
To enable these tools, log in to your cg99 account → go to Profile Settings → Responsible Gaming. Our live chat support is always available if you need assistance.
Setting limits doesn't mean stopping gaming — it's how you keep gaming enjoyable. The table below shows the different types of limits available and how each one works.
| Limit Type | Time to Take Effect | Rules for Changes |
|---|---|---|
| Daily Deposit Limit | Instant | 24-hour waiting period to increase |
| Weekly Deposit Limit | Instant | 7-day waiting period to increase |
| Monthly Deposit Limit | Instant | Wait 30 days to increase |
| Daily Loss Limit | Instant | 24-hour waiting period to increase |
| Session Time Limit | Instant | Adjustable Anytime |
| Bet Amount Limit | Instant | 24-hour waiting period to increase |
Keep in mind — reducing a limit takes effect immediately. However, increasing a limit requires a waiting period, and that's intentional. It's there to protect you from raising your limits impulsively in the heat of the moment.
If a short break doesn't feel like enough and you need to step away from gaming for the long term, use cg99's self-exclusion feature. It's a significant decision, and cg99 respects it fully.
Once self-exclusion is activated, it cannot be cancelled before the chosen period ends. During this time, you will not receive any promotional communications from cg99. Contact support to activate self-exclusion.
The simple questions below will give you an initial sense of your gaming habits. Answer honestly.
Cg99 strictly prohibits anyone under 18 from creating an account or playing. Age verification is mandatory at registration, and any suspicious account is suspended pending verification.
If you have children or teenagers at home, take the following steps:
If you suspect a minor is using cg99, notify us immediately at support@cg99.ws. We will take action promptly.
Problem gaming is a mental health issue — not a character flaw. Seeking help isn't weakness; it's the bravest step you can take. The cg99 support team is always ready to assist you with complete confidentiality.
Remember — cg99 is always here for you. Gaming should be a pleasure, not a burden.
We don't just offer games — we make sure you're playing safely, happily, and in control.
Register at cg99 and set up your protection tools from the start for a safer gaming experience. Keep the fun — lose the risk.